effective from July 1, 2026

§ 1. General Provisions

1. This Regulations defines the rules for using the online store run by Magnetic Mobel Sp. z o.o., in particular the rules for placing orders, concluding sales agreements, making payments, product delivery, submitting complaints and withdrawing from the contract.

2. The online store is operated by:

Magnetic Mobel Sp. z o.o.
ul. Przemysłowa 1
Kraków, Poland
Tax ID: 6793231417
KRS: 0000948892
REGON: 521041694

hereinafter referred to as the "Seller".

3. Seller's contact details:

Email: magneticmobel@gmail.com
Phone: +48 534 953 264

4. The Regulations are made available to the Customer free of charge in a way that allows it to be saved, reproduced, and viewed before concluding the contract.

5. The Customer is obliged to read the Regulations before placing an order.

6. The store sells to consumers and entrepreneurs.

§ 2. Definitions

For the purposes of these Regulations, the following definitions are adopted:

Seller – Magnetic Mobel Sp. z o.o.

Store – online store run by the Seller.

Customer – a natural person, legal person or organizational unit making purchases in the Store.

Consumer – a natural person who performs a legal transaction with the Seller that is not directly related to their business or professional activity.

Entrepreneur – a natural person, legal person or organizational unit making a purchase in connection with their business or professional activity.

Product – table legs and bases offered in the Store.

Personalized Product – a non-prefabricated Product manufactured according to the Customer's specification or intended to meet their individualized needs.

Order – a declaration by the Customer directly aimed at concluding a Product sales agreement.

§ 3. Store offer

1. Magnetic Mobel Sp. z o.o. specializes in the production of table legs and bases.

2. Products offered in the Store are manufactured after the Customer places an Order.

3. Available Product variants, in particular size, color, finish, and other parameters, are specified on the page of a given Product.

4. Product photos presented in the Store are intended to accurately represent their appearance. Due to monitor settings, device type, lighting, and properties of powder-coated surfaces, slight differences may occur between the appearance of the Product in the photo and its actual appearance.

5. The lead time given on the Product page or during order placement indicates the estimated time needed for its production and preparation for shipment, unless explicitly stated otherwise.

§ 4. Placing orders

1. Orders can be placed via the Store 24 hours a day, 7 days a week.

2. To place an Order, the Customer:

• selects the Product,

• selects available Product parameters,

• adds the Product to the cart,

• provides data necessary to fulfill the Order,

• chooses the delivery and payment method,

• reads the Regulations,

• confirms the Order using the button indicating the obligation to pay.

3. The Customer is obliged to provide true and up-to-date data.

4. After placing an Order, the Customer receives a confirmation of its receipt or acceptance for processing at the indicated email address.

5. The sales agreement is concluded when the Seller confirms acceptance of the Order for processing.

6. In the event of inability to fulfill the Order, the Seller will inform the Customer and return any received payments.

§ 5. Prices and payment methods

1. Product prices presented in the Store are given in the currency indicated on the Store's website.

2. Prices presented to Consumers are gross prices and include applicable taxes.

3. Delivery cost, if not included in the Product price, will be indicated to the Customer before placing the Order.

4. The Store allows payment using the following methods:

• bank transfer,

• credit card,

• BLIK,

• PayPal.

5. The availability of individual payment methods may depend on the Customer's country, Order currency, and the payment operator.

6. In the case of electronic payments, the Order fulfillment may begin after the Seller receives confirmation of proper payment.

7. In the case of traditional bank transfer, Order fulfillment may begin after the funds are credited to the Seller's bank account.

8. The Seller issues a sales document in accordance with applicable regulations.

9. A Customer making a purchase as part of their business activity should provide correct company details and Tax ID when placing an Order if these details are to be included on the invoice.

§ 6. Production and lead time

1. Magnetic Möbel products are manufactured after an Order is placed.

2. The estimated production or fulfillment time is indicated with the Product, during order placement, or in the order confirmation.

3. Delivery time by the carrier must be added to the production time.

4. If the Order fulfillment is significantly delayed, the Seller will inform the Customer.

5. For Products made according to individual parameters, the lead time may be set individually.

§ 7. Delivery

1. Products are delivered via carriers or courier companies serving the Store.

2. Available delivery methods and their costs are presented to the Customer before placing an Order.

3. Delivery time depends on the delivery location and the chosen carrier.

4. The Customer should check the condition of the shipment upon receipt, if possible.

5. In the event of visible damage to the shipment, it is recommended to take photos of the packaging and the Product, and, if possible, draw up a damage report with the carrier.

6. The lack of a damage report does not deprive the Consumer of their statutory rights.

7. In the event of damage to the Product, the Customer should contact the Seller at magneticmobel@gmail.com, providing a description of the problem and – if possible – photographic documentation.

§ 8. Right of withdrawal from the contract

1. A Consumer concluding a distance contract generally has the right to withdraw from the contract without giving a reason within 14 days.

2. The period generally begins from the day the Consumer or a third party indicated by them, other than the carrier, takes possession of the Product.

3. To exercise the right of withdrawal, the Consumer should inform the Seller of their decision by means of an unequivocal statement.

The statement can be sent to:

Magnetic Mobel Sp. z o.o.
ul. Przemysłowa 1
Kraków, Poland

or electronically:

magneticmobel@gmail.com

4. The Consumer may use the contract withdrawal form, but it is not obligatory.

5. The Consumer bears the direct cost of returning the Product, unless the Seller has agreed to bear it or applicable regulations provide otherwise.

6. The refund of due payments takes place in accordance with the deadlines and rules resulting from applicable regulations.

§ 9. Products made to individual order

1. The right to withdraw from the contract does not apply to the Consumer in cases specified by applicable regulations, in particular in relation to a contract the subject of which is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy their individualized needs.

2. This exclusion may apply in particular to table legs and bases made according to the Customer's individual parameters, e.g., non-standard dimensions, construction, or other individual specifications.

3. The mere fact that Product production begins only after an Order is placed does not automatically result in the Consumer losing the right to withdraw from the contract.

4. If the Product is a personalized Product, information about the lack of the right to withdraw from the contract will be provided to the Customer before placing the Order.

§ 10. Complaints

1. The Seller is liable to the Consumer for the Product's conformity with the contract in accordance with applicable regulations.

2. Complaints can be submitted:

Email: magneticmobel@gmail.com

or in writing:

Magnetic Mobel Sp. z o.o.
ul. Przemysłowa 1
Kraków, Poland

3. To facilitate the complaint process, it is recommended to provide:

• first and last name,

• order number,

• name of the complained Product,

• description of the problem found,

• Customer's request,

• photographic documentation, if the nature of the problem allows it.

4. The absence of any of the above elements does not automatically result in the rejection of the complaint.

5. Consumer complaints are handled within the time limits resulting from applicable regulations.

6. In the event of non-conformity of the Product with the contract, the Consumer is entitled to the rights provided by applicable regulations.

§ 11. Product properties

1. Magnetic Möbel products are made of metal and may undergo welding, grinding, powder coating, and other technological processes.

2. Slight differences in the structure or shade of the surface may occur between individual batches of Products due to material properties and the production process.

3. The provisions of this paragraph do not limit the Consumer's rights resulting from applicable regulations regarding product conformity with the contract.

§ 12. Sales to entrepreneurs

1. The Store also sells to entrepreneurs.

2. The Entrepreneur should check the condition of the shipment as soon as possible after receiving it and inform the Seller of any damage or irregularities found.

3. The provisions of the Regulations concerning Consumers also apply to natural persons conducting business activities in cases where applicable regulations grant such persons certain consumer rights.

§ 13. Out-of-court dispute resolution methods

1. The Consumer may use out-of-court methods of handling complaints and pursuing claims on the terms provided for by applicable regulations.

2. Information on available methods can be obtained, among others, from municipal and district consumer ombudsmen and relevant consumer protection institutions.

3. The use of out-of-court dispute resolution methods is voluntary, unless applicable regulations provide otherwise.

§ 14. Personal data

1. The administrator of Customers' personal data is:

Magnetic Mobel Sp. z o.o.
ul. Przemysłowa 1
Kraków, Poland
Tax ID: 6793231417
Email: magneticmobel@gmail.com

2. Customers' personal data may be processed in particular for the purpose of:

• receiving and fulfilling Orders,

• concluding and performing sales agreements,

• handling payments,

• organizing delivery,

• handling complaints and returns,

• performing accounting and tax obligations,

• fulfilling other legal obligations of the Seller.

3. Detailed information regarding the processing of personal data is contained in the Store's Privacy Policy.

§ 15. Technical requirements

1. To use the Store, the following are required:

• a device with Internet access,

• an up-to-date web browser,

• an active email address to the extent necessary for Order fulfillment.

2. The Customer is obliged to use the Store in accordance with applicable law and good practices.

3. It is forbidden to transmit illegal content through the Store.

§ 16. Amendments to the Regulations

1. The Seller may amend the Regulations if justified reasons arise, in particular changes in legal provisions, payment methods, delivery methods, Store functionalities, or the scope of conducted activity.

2. Orders placed before the entry into force of the new version of the Regulations are subject to the Regulations applicable at the time of concluding the contract, subject to absolutely binding provisions.

§ 17. Final Provisions

1. Contracts concluded through the Store are governed by Polish law, subject to Consumer rights resulting from absolutely binding provisions.

2. In matters not regulated by the Regulations, the relevant legal provisions apply.

3. The provisions of the Regulations are not intended to exclude or limit Consumer rights resulting from absolutely binding provisions.

4. If any provision of the Regulations proves to be invalid or ineffective, the remaining provisions remain in force to the extent permitted by law.

5. The Regulations are effective from July 1, 2026.

APPENDIX NO. 1

CONTRACT WITHDRAWAL FORM TEMPLATE

Recipient:
Magnetic Mobel Sp. z o.o.
ul. Przemysłowa 1
Kraków, Poland
Email: magneticmobel@gmail.com

I/We (*) hereby inform/inform (*) about my/our withdrawal from the sales contract for the following Product/Products:

..............................................................................

Order number:

..............................................................................

Date of contract conclusion / Product receipt:

..............................................................................

Consumer's first and last name:

..............................................................................

Consumer's address:

..............................................................................

Date:

..............................................................................

Consumer's Signature
(only if the form is submitted in paper version):

..............................................................................

(*) Delete as appropriate.